AIOps can cut repetitive triage and speed investigation. It cannot replace service ownership, clean telemetry, or tested runbooks. This report separates production use cases from autonomy theater.
The teams that understand the business meaning are better placed to own data quality and change. Central platforms should provide the tools and guardrails, not become the semantic bottleneck.
A usable product includes definitions, access, freshness, quality, lineage, examples, support, and change policy. The table is one component.
Consumers need a consistent way to discover, evaluate, request, and use products. Without a common contract, every product becomes a custom integration.
Write the job in plain language: who needs what decision or workflow, how often, and what happens when the data is late or wrong. This anchors scope.
Define owner, interface, schema, business definitions, access model, freshness, quality, support, and change policy. Make the contract machine-readable where possible.
Expose freshness, tests, incidents, adoption, repeat consumers, query patterns, and support volume. Consumers should be able to evaluate fitness without asking the owner.
Interview high-value consumers, observe failed discovery and access attempts, and prioritize friction that limits repeat use. Usage should shape investment.
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