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whitepaper

We analysed 100 CTOs. Here's what they actually look for in a tech partner.

The data will surprise you. Most vendor selection criteria are wrong.

In depth

Failure starts early, most teams just miss it.

01

66% of software projects fail, either cancelled, significantly over budget, or failing to deliver core requirements.

02

45% of software features built are never used by end users.

03

80% of project cost overruns happen in the first third of the project.

By the numbers

The figures that make it a board-level conversation.

31%
of large IT projects go so badly they threaten the company's existence.
$85B
wasted annually on failed IT projects in the US alone.
17%
of software projects are cancelled before completion. Another 53% overrun budget or timeline.
Inside the report

What you'll take away.

01

Finding 1: Senior ownership has become a hard requirement

73% of CTOs have experienced the junior army problem. Projects with a single accountable senior technical owner are significantly more likely to be delivered on time and within budget.

02

Finding 2: Transparency is the single biggest predictor of project success

89% of CTOs say black box delivery is their number one reason to terminate a vendor relationship early. Elite teams deploy more frequently and restore service faster due to process transparency.

03

Finding 3: Scope discipline is treated as a quality proxy

A partner who gives an instant estimate without deep discovery is flagged as high risk by most experienced CTOs.

Questions

Frequently asked.

Who should read this whitepaper

CTOs, VPs of Engineering, and AI leaders responsible for building, deploying, or governing software and AI systems. It is especially relevant for teams evaluating external partners or trying to move from experimentation to reliable production delivery.

What does Eval mean in this context

Eval refers to structured evaluation of systems during development. It includes measuring accuracy, reliability, performance, cost, and failure cases continuously rather than only testing at the end. It ensures systems prove their effectiveness before scaling.

What did the research reveal

The research showed that delivery success is not driven by technical skills alone. It is driven by senior ownership, transparency, scope discipline, and clear accountability. Most failures happen due to lack of visibility and weak execution systems rather than poor coding.

Why are working demos considered failures

Working demos often succeed in controlled conditions but fail in real world environments. They do not account for scale, edge cases, security, or cost. Without evaluation systems, they create false confidence and lead to long term engineering debt.

How can evaluation improve engineering velocity

Evaluation reduces rework by identifying issues early. Teams that measure outcomes continuously ship faster because they avoid late stage failures, unclear requirements, and unstable releases.

How does the framework integrate with existing pipelines

Evaluation frameworks are added into existing CI CD pipelines. They run alongside development and testing processes, measuring outputs at each stage without disrupting current workflows.

What outcomes can CTOs expect

More predictable delivery timelines, fewer production failures, better system reliability, and improved confidence in scaling new features or AI systems.

How can my team get started

Start by introducing evaluation checkpoints in your current workflow. Define clear success metrics for each release and validate systems continuously. A short trial sprint with defined outputs is the fastest way to implement this approach.

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Next step

Build with Certainty, Not Guesswork.

Talk through how this applies to your roadmap with our engineering leads - a working session, not a sales pitch.

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