Success story
Logiciel partnered with Keller Williams to build KW SmartPlans, a CRM-embedded automation engine that streamlines follow-ups, communication, and task execution at scale. Used daily across a global real estate network, SmartPlans delivers reliable automation without complexity, built for execution, engineered for enterprise scale.
Keller Williams needed a robust workflow automation engine inside their CRM to help agents manage follow-ups, engagement, and tasks, without adding operational overhead or manual effort.
Workflow execution at enterprise scale introduced multiple challenges:
Agents spent significant time on follow-ups and repetitive tasks.
Workflows needed flexibility without becoming hard to use.
Millions of real-time workflows had to run without delays or failures.
“SmartPlans has become integral to how our agents operate daily. Logiciel delivered automation at scale without sacrificing reliability.”
Logiciel has partnered with Keller Williams across multiple automation initiatives for over a decade.
Engineering teams worked directly inside KW Command’s core CRM infrastructure.
Logiciel was trusted to design and operate one of KW’s most mission critical workflow systems.
If your platform depends on reliable workflows and real-time execution, your engineering partner must be battle-tested.
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