Customer 360 and Identity Resolution
Identity resolution across CRM, billing, marketing, product and support systems for a real customer 360.
Build a single source of truth your business can actually use.
Logiciel builds data unification platforms for mid-market companies. CRM, ERP, finance, product, marketing and operational data unified into one platform that supports analytics, AI and reporting. We bring the data engineers, the platform and the operating layer. You bring the business questions and the data.
Mid-market businesses end up with more data systems than they planned to operate.
We give mid-market data, finance and product teams a unified platform they can rely on.
We cover the unification areas that recur across mid-market businesses.
Identity resolution across CRM, billing, marketing, product and support systems for a real customer 360.
Pipelines from Salesforce, HubSpot, NetSuite, Sage, Microsoft Dynamics, QuickBooks and similar platforms.
Pipelines from marketing automation, ads platforms, attribution tools and product analytics platforms.
Pipelines from accounting, billing, subscription, supply chain and operational systems.
A lakehouse on Snowflake, Databricks, BigQuery, Redshift or open table formats, sized for a mid-market business.
Master data for customers, products, accounts and territories, with stewardship workflows.
A foundation that supports finance reporting, operational dashboards and AI use cases on the same governed data.
Dedicated Data Unification Squad
A long-running team of data engineers, analytics engineers and platform engineers embedded in your data or product team.
Data Unification Advisory and Staff Augmentation
Senior data architects and engineers who reinforce your in-house team during specific build phases.
Outcome-Based Unification Engagements
Fixed-scope engagements, for example a customer 360 build, an ERP-CRM integration or a finance reporting platform.
Reference architectures, maturity assessments and multi-year roadmaps sized for a mid-market business.
Identity resolution across CRM, billing, marketing, product and support systems for a customer 360.
Pipelines from Salesforce, HubSpot, NetSuite, Sage, Microsoft Dynamics, QuickBooks and similar platforms.
Pipelines from marketing automation, ads platforms, attribution tools and product analytics.
Pipelines from accounting, billing, subscription, supply chain and operational systems.
Lakehouse implementation on Snowflake, Databricks, BigQuery, Redshift or open table formats.
Master data for customers, products, accounts and territories with stewardship workflows.
A reporting and analytics foundation supporting finance, sales, marketing, product and operations.
Patterns from our delivery teams that have run through real mid-market deployments.
Mid-Market Lakehouse Reference Architecture
A reference lakehouse sized for mid-market businesses, supporting analytics, reporting and AI.
Mid-Market Identity Resolution Pattern
A practical pattern for identity resolution across CRM, billing, marketing, product and support systems.
1. Discovery and Data Mapping
We map source systems, data flows, identifiers and use cases.
2. Architecture and Roadmap
We design the lakehouse, data model and identity resolution approach, with a phased roadmap.
3. Platform Build
We build the platform in code, including pipelines, identity resolution and reporting layers.
4. Use Case Onboarding
We onboard the first reports, dashboards and AI use cases with SLAs and data contracts.
5. Operate and Improve
We move into a steady-state operating model with on-call and continuous improvement.
Ready to put Data Unification Platform Services for Mid-Market on production-software footing? Partner with Logiciel to design, build and operate Data Unification Platform Services for Mid-Market that engineering, security and business teams can all defend.
We cover strategy, architecture, build, deployment and operations for Data Unification Platform Services for Mid-Market, aligned with your business priorities and operating constraints.
Most engagements reach a working pilot within 4-8 weeks, while larger rollouts run across phased waves over several months.
Yes. We integrate with cloud platforms, CRMs, ERPs, EHR, OT systems, analytics tools and other operational infrastructure depending on the use case.
Yes. We offer milestone-based pricing once scope, KPIs and delivery requirements are agreed.
You retain ownership of all workflows, integrations, prompts, infrastructure, systems and implementation assets.
We implement governance frameworks, observability, access controls, audit trails and compliance-aligned deployment practices.
We tune infrastructure, automate resource management, optimise deployment workflows and report operational cost back to teams and product lines.
Yes. We run managed operations with SRE, observability, on-call and continuous improvement.